Frequently Asked Questions
Everything you need to know about our luxury bamboo bedding and homeware.
What makes bamboo bedding better than cotton?
Bamboo is naturally breathable, hypoallergenic, and moisture-wicking. It is also more sustainable than cotton, requiring significantly less water to grow and no pesticides, resulting in a softer, silkier feel.
How do I care for my Panda London products?
Most of our products are machine washable at 30 degrees. We recommend using a mild detergent and avoiding bleach or fabric softeners to maintain the natural integrity of the bamboo fibers.
Do you offer a trial period on mattresses and toppers?
Yes, we offer a 100-night trial on our mattresses and toppers. If you are not completely satisfied within this period, you can return them for a full refund, and we will even arrange the collection.
How long does shipping take within the UK?
Standard delivery typically takes 2-3 working days. We also offer next-day delivery options for orders placed before our afternoon cutoff time.
Are your products vegan-friendly and cruelty-free?
Absolutely. We are committed to ethical manufacturing. All our products are 100% vegan, and we never use animal-derived materials like down or silk.
What is the warranty period on your bedding?
We provide a 10-year guarantee on our mattresses and a 1-year guarantee on our bedding and towels, covering any manufacturing defects to ensure your long-term peace of mind.