Returns & Exchanges

At Panda London, we want you to be completely satisfied with your sustainable bedding; that is why we offer a 30-day trial period and a straightforward return process for all our eco-friendly home products.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Package

  Print your prepaid shipping label provided by the portal and drop the package off at your nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5 to 7 business days to your original payment method.